How you communicate with your team and your customers are evolving as new
technology and mediums change. Your organization may be faced with some of
these communication challenges:
Our phone system is old and is starting to have issues.
I cannot take my work phone home with me. I can only use it in the office.
Our phone system works pretty well but when something breaks or I need to change something it's hard to get help.
I'd really like a phone system that integrates well with our CRM and other collaboration tools.
I can never quite tell what I'm paying for with my business phone bill and I think I might be getting over-charged.
Last time we replaced our phone system it was thousands of dollars. I want to upgrade but don't want that large upfront expense.
Our feature-rich PBX system allows our clients to access cost-effective communication solutions.
Replace the physical fax machine with an integrated digital fax solution that will allow you to fax and receive faxes anywhere.
Save time by reading your voicemails instead of listening to them.
Whether it's your group voicemail or individual voicemail, don't miss a voicemail again by getting a copy by email.
For call quality and training, recording calls can be extremely helpful. Make your team stronger by recording calls.
Data is important to your business. Let's make sure all communication is being tracked effectively.
For organizations that have high call volumes or call center set-ups, we have the tools and resources to track, monitor, and ensure your team live.
Internal or external conference rooms that allow us to have a call-in number, share screens, or video share is a must for most businesses.
How customers or vendors reach you is important. We can set-up your phone system to maximize your interactions.
The communications industry is undergoing an unprecedented phase of technological innovations. Cloud communications products and services continue to flip the industry on its head, putting you in control. These solutions enable your company to leverage the latest features of capabilities, which are extremely easy to use and very cost-effective.
Let's set up a meeting to discuss your team's specific technology needs. Click here to schedule.
After we discuss your needs, we'll create a custom plan based on your team's needs and budget.
We will implement our IT services and get your team back to revenue-generating activities.
The main difference is that Standard only has limited support included; only tier 2 and above. Basically, your organization or IT team will provide the first line of defense when it comes to supporting and making changes long-term. Fully Managed has unlimited support for every tier.
Yes! We can port local, national and even international phone numbers to our system. You won't lose a single one!
If you are not porting any numbers, we can have you set-up a phone system as soon as the next business day. If you are porting numbers, it usually takes up to 4 weeks for implementation.
Since VoIP is cloud-hosted and is run through the internet, your connection is very important. That being said, we have had great successes with our clients.
Our system works with most SIP-based VoIP handsets. You can also access the phone system from a smartphone or PC/Mac.
Yes! You can call most countries and there is a per-minute charge.
©2022 Northwest Technologies Group, Inc.