Your IT Department

We help small businesses grow and scale with IT. Let's see if we are the right partner for you. 
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We help you connect the dots

Every industry – from healthcare to legal to financial services – all firms depend on well functioning technology.

Whether you have an in-house IT team or are outsourcing the work, we probably have a solution to provide your IT infrastructure. 

Managed IT Solutions

Benefits

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Rapid Remote Helpdesk

We'll log on remotely and look at your computer screen to resolve your issue.

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Managed Backups

Bare-metal backups of all your workstations and servers.

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Technology Consulting

Periodic meetings to discuss ongoing technical issues and provide guidance.

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System / Site Monitoring

We get notified when issues are detected (e.g. internet connectivity, hard disk corruption, etc.)

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Patch Management

We keep your systems up-to-date with the latest security patches.

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Edge Device Support

Maintenance of firewalls, routers, switches, and printers.

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Tool Recommendations

We specify and recommend what we feel is the most appropriate tool.

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Vendor Management

Interaction with and review of your other vendors’ services. (Example: ISP vendor, copier vendor, etc.)

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Systems Rollouts / Upgrades

Installation of new workstations, new servers, etc. 

Managed IT that

Works for you

Per-User - No Contracts - No Hidden Fees - No Worries

Basic

$30/mo

$399/year

Pay-by-the-hour Support

Remote Monitoring (RMM)

Breach Monitoring

Preventive Maintenance

Managed Antivirus

Hardware Recommendations

Get Started

Standard

$80/mo

$399/year

Everything Basic +

24/7 Support Included

Vendor Management

Managed Backups

Standard IT Alignment Reviews

Network Recommendations

Get Started

Fully Managed

$125/mo

$399/year

Everything Standard +

3rd Party Support Escalations

3rd Party Asset Management

Standard Operating Procedures

Advanced IT Alignment Reviews

Dedicated Account Manager

Get Started

- Onboarding fees not included. 

- Upgrades and Changes not included

What our clients are saying about us...

Lori Colt • Owner
Carroll, Colt & Associates

Their approach, at the initial consultation, is to be proactive, not reactive. Any support we need is just a phone call away and resolved quickly and efficiently. They operate in such a fashion that it's truly like they are part of our team, not just another consulting company. 

Rick Franklin • CFO
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After struggling with the issue for about 45 minutes or an hour last Thursday, Jon had just the right solution today and resolved the issue within 20 minutes. Great technician, great company!

Shelley Brown • COO
Northwest Urology LLC

I truly wish our other vendors were as invested in our practice as NWTechs. Their team is not only quick when something breaks, but are consistently evaluating and improving our systems to ensure we’re prepared for future technology challenges.

Can I use NW Techs services if I already have an IT Team?

Yes, you can! We work with organizations that have in-house IT teams and organizations that outsource everything. Our services work in both structures and everything between!

What is considered a user?

We define a user as an employee or team member that has a workstation (PC or Mac). Servers and other shared resources are counted as an additional user.

I'm ready to start! How long does it take to onboard?

Most clients we are can onboard within 5 business days and sooner if need be! Because technology has varying requirements, projects and big changes may take longer. 

Do you support Macs & PCs?

Yes! We support both PC and Mac-based workstations. 

Do you support a multi-location business?

Yes! Many of our clients have multiple locations in different areas. We proud ourselves on providing solutions that integrate and keep the entire organization connected. 

What should I tell my IT provider? (If being replaced)

After our initial onboarding interview, we will let you know our recommended next steps for offboarding your current provider. 

Ready for Scabled IT Solutions

Find a solution that works

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